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The Viral Startup: A Guide to Designing Viral Loops, by Andrew Chen
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If you’re interested in what it takes to grow a business from 10 users to 10 million, you should check out this collection of Andrew Chen’s most compelling writings on viral marketing. You’ll learn how to conduct awesome A/B tests and how to find out exactly what your customers truly want from your product.
Excerpt
Product design fact: A small number of features are used a lot, and most features are never used.
This idea comes from one of my favorite books, Designing Interactions, where there’s a discussion by the original interaction designer for one of the first/best mobile OSes, PalmOS. He talks about the idea that users’ interaction with products follow a Power Law distribution- a small number of features are used constantly by users, and then there’s a long tail of features that most people don’t interact with at all. This is an important idea, because it helps define what good functional design should look like.
Good design
Good interaction design means giving features prominence based on their usage level- this means some features are basically hidden, whereas some should be in your face. Using Palm as the example, you’d want to make “Add contact to addressbook” prominent but “Remove contact” should be very subtle- possible, but almost hidden. This means users will be able to pick out what they want to do, most of the time, and occasionally can pick out the corner case.
Open design
On the other hand, designing your product to be “open” and a “platform” means that you want to make anything possible. This often comes with its own design risks, because features aren’t shown to the user at the priority level associated with their usage. That’s why I find that open systems like Android, Windows, and the Facebook platform can have very messy interactions as a result.
An open platform means that a lot more is possible, but the best experiences are watered down by its desire to support an infinite number of possibilities. A more curated experience means that the best experiences can be meticulously designed, but it becomes harder to make all the combinations possible. Constraints start to dominate, but if the constraints are picked well, the experience is better off.
Different POVs
You can read this post as a discussion of Apple versus Google versus Microsoft, or you can think of it as different design philosophies for how to build products. Both are great, and can lead to fantastic things, but open versus curated can lead to very different outcomes.
- Sales Rank: #351358 in eBooks
- Published on: 2013-01-13
- Released on: 2013-01-13
- Format: Kindle eBook
Most helpful customer reviews
4 of 4 people found the following review helpful.
Amazing content; Straight to the point
By Ravi
This book is way more than just viral loops - covers most aspects of product creation and distribution. The book addresses all these topics from both engineering and business perspectives. I prefer authors who shoot straight to the point and Andrew does that extremely well.
I did not like 'blog to book' format as much. The format does not follow a logical sequence. At the least, they could have created a summary section at the end to put all those articles back in perspective.
3 of 3 people found the following review helpful.
So-so
By Povilas
Too much of the same information all over again. A book for those who don't understand virality in the first place, for newbies.
1 of 1 people found the following review helpful.
worth reading
By Creatively.Me
It's interesting to follow along the series of blog articles. The embedded links may be the best part of the book as they share the author's core research well.
While the ordering of the articles does hint at a major direction, I think it would have been helpful if the author had taken some time to provide his sense of everything fits together into a cohesive whole.
While it's really up to the reader to do the work, this book does provide an entry point.
I'd say it was worth reading.
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